Privacy Policy

Privacy Policy (As per Digital Personal Data Protection Act, 2023)

Last Updated: [1.Nov.2025]

This Privacy Policy describes how [UCONSTRUCT] (“Company,” “we,” “our,” or “us”) collects, uses, shares, and safeguards personal data of users (“you” or “your”) who use our e-commerce platform “Website”

By accessing or using our services, you agree to this Privacy Policy and consent to the processing of your personal data as described herein.

Definitions (as per DPDP Act, 2023)

  • Personal Data: Any data about an individual who is identifiable by or in relation to such data.

  • Processing: Any automated or manual operation performed on personal data such as collection, storage, use, or sharing.

  • Data Fiduciary: [Your Company Name], which determines the purpose and means of processing your data.

  • Data Principal: The individual (you) to whom the personal data relates.

Personal Data We Collect

We collect the following categories of personal data:

a. Data Provided by You

  • Full Name

  • Contact Information (mobile number, email address)

  • Shipping and Billing Address

  • Payment details (processed securely via authorized payment gateways)

  • Feedback, reviews, or queries shared with us

b. Automatically Collected Data

  • Device and browser details

  • IP address, approximate location, and session data

  • App usage patterns, clickstream data, and preferences

  • Cookies and similar technologies (see Cookies Policy below)

c. Data from Third Parties

We may receive limited data from logistics partners, payment processors, or marketing affiliates to fulfill your orders or personalize your experience.

3. Purpose of Processing Your Personal Data

Your data is processed only for legitimate business purposes, including:

  • Account creation and management

  • Order placement, payment, and delivery

  • Customer support and service improvement

  • Sending transaction updates and service communications

  • Marketing, promotions, and offers (only with your consent)

  • Compliance with legal obligations and dispute resolution

We ensure data processing is fair, lawful, and limited to what is necessary for these purposes.

4. Lawful Basis of Processing

We process your data under one or more of the following lawful bases:

  • Consent: You have given clear consent for specific processing purposes.

  • Performance of Contract: Necessary to deliver goods/services you requested.

  • Legal Obligation: Required by applicable laws or regulatory authorities.

  • Legitimate Interest: For fraud prevention, network security, or service improvement.

Data Sharing and Disclosure

We do not sell or rent your personal data.

However, we may share it with:

  • Service Providers: logistics, payment gateways, IT vendors, or marketing platforms.

  • Government or Law Enforcement Agencies: where legally required.

  • Business Successors: in case of merger, acquisition, or restructuring.

All third parties are bound by confidentiality and data protection obligations under written agreements.

6 Data Storage and Retention

Your personal data is stored securely on servers located within India or in jurisdictions permitted under Indian law.

We retain your data only for as long as necessary to:

  • Fulfill the purpose of collection, or

  • Comply with applicable legal or accounting requirements

After this period, the data will be securely deleted or anonymized.

Data Protection and Security Measures

We implement reasonable technical and organizational safeguards, including:

  • Data encryption and secure transmission

  • Access control and authentication

  • Regular audits and monitoring

While we take all precautions, no system is fully immune to risks. You agree to use our services at your own discretion.

Your Rights as a Data Principal

Under the DPDP Act, 2023, you have the following rights:

  • Right to Access: Know what data we hold and how it is used.

  • Right to Correction and Erasure: Request correction or deletion of inaccurate or unnecessary data.

  • Right to Withdraw Consent: Opt out of marketing or other consent-based processing.

  • Right to Grievance Redressal: Raise complaints regarding data handling.

To exercise your rights, please write to our Data Protection Officer (DPO) at:

Email: info@uconstruct.in

Address:  Kosa Eco Energy Pvt. Ltd, 232, Friends Enclave Colony, S.P. Road, Nangloi-Delhi-110086

We will respond within the timelines prescribed by the DPDP Act.

Grievance Redressal Mechanism

If you have concerns about our data practices, you can contact our Grievance Officer:

Name: [Grievance Officer Name]

Email: [grievance@[yourdomain].com]

Phone: [Your Customer Support Number]

If not resolved satisfactorily, you may escalate the matter to the Data Protection Board of India.

Children’s Data

Our App is not directed towards children under 18 years.

We do not knowingly collect data from minors.

If such data is collected inadvertently, it will be deleted promptly.

Updates to This Policy

We may revise this Privacy Policy to comply with legal updates or business needs.

The latest version will always be available on our App/Website with the updated effective date.

Contact Information

For any privacy-related queries or requests:

info@uconstruct.in

+91-9303614999, +91-9303615999

Kosa Eco Energy Pvt. Ltd, 232, Friends Enclave Colony, S.P. Road, Nangloi-Delhi-110086

Cookies Policy (India)

Use of Cookies

We use cookies and similar technologies to:

  • Keep you signed in

  • Remember your preferences

  • Analyze site traffic and usage

  • Display relevant offers and ads

Types of Cookies

  • Essential Cookies: Required for basic functionality (login, checkout).

  • Analytics Cookies: Help us understand usage patterns and improve services.

  • Preference Cookies: Store your preferences such as location or currency.

  • Marketing Cookies: Used to personalize ads and track campaign performance.

Managing Cookies

You can manage or disable cookies through your browser or device settings.

However, disabling some cookies may affect site performance or features.

Third-Party Cookies

Some cookies are set by third-party partners (e.g., Google Analytics, Meta Ads).

We advise reviewing their respective privacy policies for more details.

Consent

By continuing to use our App or Website, you consent to the use of cookies as outlined above.

You can withdraw consent anytime via your browser settings or by contacting us.

Compliant with:

  • Digital Personal Data Protection Act, 2023 (India)

  • Information Technology Act, 2000 (Section 43A & IT Rules, 2011)